Full Audit of Your Avaya Estate
As Avaya’s most experienced partner in the UK, we can manage your Avaya estate in any way you need it: in the cloud—public, private, or hybrid—or on your premises. So why not see how we can help you get the best from your Avaya investment?
Take advantage of our free audit of your Avaya Contact Centre and UC – we can ensure you’re not being overcharged and under supported.
We typically realise savings of 20-50% in licences and capacity!
Complete the form to speak with one of our Avaya Engineers.
Avaya’s Most Accredited Partner
Why is IPI the UK’s Avaya Support and Solutions partner of choice? We have been Avaya’s top tier partner for over 20 years and have one of the largest Avaya engineering teams in the UK. This knowledge encompasses Avaya’s full suite from old Nortel systems and outbound dialling to the very latest WFO, AI and Cloud capabilities.
World Class Avaya Support
Optimal Performance Managed Services
Partner for Innovation and Avaya Support
“Out of all the technology partners in the market it was IPI that impressed us the most with their extensive knowledge of Avaya, highly responsive support services and guidance around deploying the latest digital technologies. IPI’s innate understanding of what makes a contact centre tick and how to optimise operations to obtain the best business benefits have been fundamental to our long-lasting partnership.”
Martin Nall – Head of IT
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“We have real confidence in IPI’s ability to deliver on their solutions, they really make an effort to understand our goals and objectives so we know we are in safe hands. IPI has continually impressed with their teamwork, communication and co-operative approach, not to mention top-class, innovative solutions. IPI’s longstanding partnership with Avaya together with their insights and expertise have been invaluable.”
Charlie Barrett, Telecoms & Infrastructure Manager
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Read Our Customer Stories
““IPI has been more than a supplier to us – they are a valued partner that will continue to help us meet our goals over the years to come. IPI’s knowledge and expertise around contact centres is unrivalled in the industry, and they both understand the challenges we face daily but also the solutions and services that enable companies like ours to succeed. We look forward to working in partnership with them in the years ahead.” ”Paul Kenyon, Connect Services Manager (Data & Voice)
““IPI have been one of our longest-standing technology partners, and over the past ten years, their support, knowledge and expertise have been invaluable. Not only has the team been able to comprehensively manage over 2,000 PBXs across a highly complex estate while maintaining a high level of engagement with us, but just as importantly, IPI’s integrity and values are aligned to our business success which goes a long way to strengthening our partnership.” ”Paul Kenyon, Connect Services Manager (Data & Voice)
“Out of all the technology partners in the market it was IPI that impressed us the most with their extensive knowledge of Avaya, highly responsive support services and guidance around deploying the latest digital technologies. IPI’s innate understanding of what makes a contact centre tick and how to optimise operations to obtain the best business benefits have been fundamental to our long-lasting partnership.”Martin Nall – Head of IT
“IPI’s knowledgeable and efficient team provides exceptional support for our UK and European offices.”Steven Dick, Infrastructure Engineer III
““The support offered by IPI has been second to none. We are all operating in unprecedented times and IPI has ensured through its robust business continuity solutions, that we maintain ‘business as normal’ for our customer base.””Steve Brookman, Head of Platforms
“IPI truly understands the sometimes life and death importance of the service we provide to our clients and the critical nature of what we do as a company. With their vast experience of supporting Avaya technology, their client centric approach, and their ability to grasp how we operate on a daily basis, we have total confidence in IPI’s ability to steer our future contact centre strategy.”Omar Abu-Rish, Securitas Operations Centre Manager