Helping Its Customers When They Need it Most

Helping to keep the lines of communication open for Co-op

Complete the form to access a copy of our latest case study, Co-op. When the UK went into lockdown back in March 2020, the need for a robust platform to handle high call volumes and support remote working was urgently required. IPI, in partnership with Genesys, implemented Genesys Cloud to enable Co-op to keep the lines of communication open, going live after just two weeks.